Frequently Asked Questions
Everything you need to know about shopping at Anwar Store.
Are your beauty products authentic and safe?
Absolutely. At Anwar Store, we source all our products directly from authorized distributors and brands. Every item is 100% authentic and meets international safety standards.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery status.
What is your return policy for skincare items?
Due to hygiene reasons, we can only accept returns on unopened and unused products in their original packaging within 14 days of purchase. Please contact our support team to initiate a return.
Do you offer international shipping?
Yes, Anwar Store ships to over 50 countries worldwide. Shipping costs and delivery times vary depending on your location and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay to ensure a secure and seamless checkout experience.
Can I change or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. If you need to change or cancel your order, please contact us within 1 hour of placement, and we will do our best to accommodate you.